California Funeral Home Accused of Delivering Wrong Body to Family

A funeral home in Sacramento is accused of mistakenly sending a stranger’s body to the family of Francisco Quintanilla, who died last November. The Quintanilla family experienced extreme distress, discovering the mix-up during the funeral, and the state of his body upon arrival in El Salvador was disturbing. The lawsuit alleges negligence by La Paz Funeral Services, and the family has not received a refund or assistance from the funeral home.

In a disturbing incident in Sacramento, California, a funeral home is facing a lawsuit for allegedly delivering the wrong body to a family preparing to bury their loved one in El Salvador. The family of Francisco Quintanilla, who passed away last November, turned to La Paz Funeral Services, known for supporting the Latino community with shipping and paperwork services.

However, the family’s experience quickly deteriorated when they discovered a stranger’s body in the casket during Quintanilla’s funeral. Attorney Rob Marcereau, representing the Quintanilla family, expressed their dismay, stating that the family’s planned farewell turned into a nightmare.

Upon reporting the mix-up, the family was instructed to return the stranger’s body to the airport, while La Paz was reportedly unaware of Quintanilla’s whereabouts. After two weeks, the funeral home located his remains, but upon opening the casket in El Salvador, the family encountered a body in severe decomposition. Marcereau emphasized the trauma inflicted upon them, noting it will leave an indelible mark on their memories.

The lawsuit claims that the owner and employees of La Paz were inadequately qualified and negligent in delivering the promised services. Despite the distressing circumstances, the family has not received a refund and has been unable to reach the funeral home for resolution.

This incident highlights significant lapses in service standards at La Paz Funeral Services, alongside the emotional turmoil experienced by the Quintanilla family. The case raises critical questions regarding accountability in the funeral industry, especially when serving vulnerable communities. The family’s unresolved claims further emphasize the need for substantial reforms in service delivery and accountability among funeral providers.

Original Source: www.whsv.com